Returns & Refund Policy

Returns

If you experience an issue with your order, contact NovaMarket as soon as possible with your order number and details of the issue.

Damaged or Incorrect Products

If a product arrives damaged, faulty or different from what you ordered, contact us with details and, where appropriate, photographs showing the issue.

Change of Mind

Change-of-mind returns may be considered depending on the condition of the product and circumstances of the purchase.

Refunds

Where a refund is approved, it will generally be returned through the original payment method. Processing times may vary depending on the payment provider.

Contact Us

For return or refund enquiries, contact:

jneservicesptyltd@gmail.com